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Frequently aSked questions. and answers.
FAQ
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How long will it take to get our photos back?
Currently, it will take me 4 weeks to deliver a wedding and 2 weeks for any engagement or bridal session. If anything happens, and I know I won't be able to make those exact dates, I will reach out to you and let you know.
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Are you available for travel?
Yes! I love traveling, and being able to experience different places with new friends. However, depending on the travel, there will be fees associated. If you want to take your photos in a specific location but it's not within an hour of Salt Lake County, let me know and we can figure something out.
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What if I have to cancel?
All initial deposits are non-refundable. They hold your spot on my calendar as I promise to not double book that day. If you have to cancel, your deposit won't be refunded. If you are looking to reschedule the session, you will be charged an extra $50 on top of the initial down deposit.
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Will you give me the raw images?
Unfortunately, no. There is so much time and effort that goes into editing your photos. I don't believe giving over raws does either of us any good. If you are unsatisfied with any photos, please reach out to me so we can form a solution, but please do not ask me for the raw images.
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What will happen if it starts to rain?
Such a good question! I completely understand the concern of couples. I want you to enjoy your photos as much as you enjoy the day spent with your lover, your friends, and your family. With that being said, my best advice is to always have a backup plan but to remember that sometimes spontaneity is what makes up your best memories. A few gray clouds and some rain can make for a romantic and moody setting. However, if it begins to downpour during your session or it is too cold to take photos, I will be happy to reschedule your session free of charge to accommodate your needs. I want to work with you, not against you! The most important part of my job is giving you the opportunity to enjoy the experience and love the photos you receive.
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What if I need my photos back sooner?
Late-minute planning is real! And sometimes you need your photos back faster than my turn around time. For engagements and bridals I offer a 1 week turn around time for an extra $200 and for weddings I offer a 2 week turn around time for an extra $400.